FAQ — 06
The answers to the questions our clients ask before committing to the work. If something is not covered here, the assessment is the place to ask.
Orange peel is the name given to the microscopic undulation present in virtually every factory and body shop paint finish. It is caused by the surface tension of the paint as it cures in the spray booth. Under direct light, it creates a texture that distorts reflections — visible as a broken or wavy mirror effect rather than a perfectly flat surface. Almost every vehicle on the road has it, regardless of brand or price point. Whether it warrants correction depends on the vehicle, the finish, and the owner's standard.
New vehicles are delivered from the factory with orange peel texture and, in many cases, light defects introduced during transport, pre-delivery preparation, or dealer handling. The paint may be pristine in condition but still carry structural texture that limits reflective quality. For owners purchasing new vehicles with the intention of applying ceramic protection, we strongly recommend correction — or at minimum, an assessment — before any coating is applied. Sealing a factory finish without addressing texture is a permanent decision.
Paint correction uses machine polishing to remove surface defects — swirl marks, scratches, and light oxidation — within the existing texture of the paint. It significantly improves gloss and depth but works within the surface as it stands. Wet sanding (texture leveling) goes further: using progressively finer abrasive films, it levels the actual surface of the lacquer at a microscopic scale, eliminating the orange peel undulation before correction and refinement begin. The result is a fundamentally flatter, optically cleaner surface — which is why it is our signature service and not a standard offering.
Paint thickness gauges (PTG) give us a precise picture of how much lacquer, paint, and primer remain on every panel before any abrasive work begins. This is non-negotiable for texture leveling work, which removes material from the surface. Thin panels — from previous corrections, body shop repairs, or factory inconsistencies — require a different approach or may limit what is achievable. We map every vehicle before committing to a proposal. This protects the vehicle and ensures our recommendations are based on facts, not assumptions.
Because every lacquer is different. Two vehicles of the same make and model can require entirely different approaches based on paint thickness, previous correction history, the presence of body shop repairs, and the severity of surface defects. A fixed price applied before assessment would mean either overcharging for simple work or underquoting for complex work — neither of which serves the client or the outcome. Our proposals are accurate because they are based on what we actually find.
As an accredited IGL Coatings Australia installer, we apply graphene-reinforced ceramic coatings rated at 10H hardness with up to 5 years of validated durability. Longevity is dependent on how the vehicle is maintained. A coating applied to a correctly corrected surface and maintained properly — through appropriate washing methods and periodic maintenance treatments — will perform significantly longer than one applied over uncorrected paint and subjected to automated car washes. The coating is the seal. The quality of what it seals determines the result.
We work on vehicles where the owner's standard matches ours: collectors, enthusiasts, owners of sports cars, supercars, and high-end resprays. We also work on executive and prestige vehicles where long-term paint preservation is a priority. We are not a volume operation — we accept a limited number of vehicles each month. If your expectation is precision and your vehicle reflects that, an assessment is the right starting point.
Still Have Questions?
The assessment is the right place to ask anything specific to your vehicle. We inspect, measure, and tell you exactly what your paint needs — and what it will cost.
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